24/7 Support & Assistance

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Have questions about your ride, driver onboarding, wallet payments, or corporate partnerships? Reach out to our dedicated team.

Phone Helpline

Instant voice support for active rides & queries

+91 93324 25378

WhatsApp Chat

Quick chat with customer service executive

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Email Support

Detailed inquiries, receipts & formal feedback

cholonaarider@gmail.com

Corporate Office

CHOLONAA INDIA PRIVATE LIMITED

Raipur, Chhattisgarh, India

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Support Timings & Escalations

Emergency & Safety Response Available 24 hours a day, 7 days a week, 365 days a year for active in-ride emergencies.
Driver Onboarding Desk Monday to Saturday: 9:00 AM – 8:00 PM IST for document verification and training queries.
Billing & Refund Settlements UPI/Wallet refund reconciliation is processed within 5 to 7 working days.
Grievance Redressal Officer Designated Officer: Legal Compliance Team, CHOLONAA INDIA PRIVATE LIMITED.
Email: cholonaarider@gmail.com